CORONAVIRUS

The wellbeing and peace of mind of our guests and everyone connected to High Ridge Barn is of paramount importance. To that end we have introduced a number of measures as per below.

Bookings

Any bookings for this year that are cancelled due to the current Coronavirus restrictions may be moved to later this year, or to the same dates in 2021 at no extra cost. If a booking is unable to be moved, a 100% refund will be issued. Please note that refunds made though global rental portals are handled directly with those sites.

We will taking new bookings for summer 2020 as soon as the UK government permits.

We will be allowing 2 clear days between check out and check ins, to permit time for the additional cleaning regimen, and to reduce any contamination risk. Back-to-back same-day departures/arrivals will be put on hold until further notice.

Access & information

For contactless check in, a key safe is fitted to the Barn front door. The code will be issued prior to arrival.

In addition to the comprehensive guest and dog information packs issued prior to arrival, a summary sheet of key internal information will be provided for all guests.

Should you have any further queries, please contact us by phone or email.

Hygiene

Between guests deep cleaning will be performed, then all items, appliances and hard surfaces in every room will be treated using approved anti-bacterial disinfection products. Soft furnishings will be steam-cleaned. All linen, robes and towels will be professionally cleaned.

Disposable gloves, foot covers, eye protection, aprons and approved masks will be worn by cleaning staff at all times. Cleaning cloths and mops will be disinfected and washed at 60C.

All dishes, cooking utensils, glassware and cutlery will be dish-washed between bookings.

In-house protection

Anti-bacterial hand sanitisers will be in each bathroom and at the entrance. Anti-bacterial wipes are provided in every bedroom. Recycled paper hand towels will be provided in addition to bath and hand towels. A full range of disinfectants and cleaning supplies are in the property.

There is unlimited hot water and soap at all times in the Barn.